Inordinate delay in delivery of speed post/registered post and first class mail after introduction of SP Hub System and L1, L2 System, request for review of the new system.

No:      HP/P-III/RJCM                                                 dated at Una    24.08.2013

 

The Chief Postmaster General

Himachal Pradesh Circle, Shimla-09

 

Sub:     Inordinate delay in delivery of speed post/registered post and first class mail after     introduction of SP Hub System and L1, L2 System, request for review of the new      system.

 

Respected Sir,

 

The staff side (RJCM) have pointed out in the past in the RJCM Meetings vide Agenda Item No 2-2/11 review of Hub System. A committee was constituted to review the SP Hub Systems with reference to improvement in the system. The committee did not complete this work and the issue was closed.

 

The department is just monitoring the dates of delivery of SP/Registered mail for ensuring same day delivery that is the day of receipt of such articles. I am of the firm opinion that in HP Circle almost all such articles are sent for delivery on the same day and only articles with specific reasons are kept as undelivered.

 

Surprisingly, we have never monitored the time schedule for transmission of such articles from the station of booking to the delivery office. A general feeling of the staff even the officers is that the time taken for transmission of such articles from the booking office to delivery office is far more than the time taken for these articles prior to introduction of SP Hub System and L1:L2 Systems.

 

In any case, new proposals/new schemes should have been better than the previous schemes to the interest of public and to the interest of department.

 

I am enclosing herewith a photocopy of Registered /SP covers with RL NO RE 764732121IN and SP No EE 786814423IN addressed to me and booked from Dharamshala on 24.07.2013 and 26.07.2013 respectively, which were delivered to me on 29.07.2013. The perusal of time taken with reference to the delivery schedule prior to Hub System will definitely, I am sure will prove that in any case the present system which is costly for the department and disadvantageous  to the public is not worth functioning/worth retaining.

 

This is just an example, thousands cases are not taken note of by either the department or the public.

 

Similar is the fate of first class mail received in the delivery office from the various post offices in India.

 

The circle Union solicite your kind intervention to take up this issue with the directorate for ensuring speedy/timely delivery of articles atleast on the basis of delivery schedule prior to Hub System/L1:L2 System.

 

With regards.

 

Yours faithfully,

 

 

[H S Guleria]